Here you will find user guides, SOP’s, training materials and more to help you be prepared and at your best every day!


Creating the Member Experience

Creating the Member Experience is a course about exceeding the expectations of our members and connecting them to the Mission and Cause of the YMCA. This class provides foundational information about culture, engagement, and achieving greatness for any and all staff that engage members at the Y.

Friday, June 14th, 2019 10am – 4:30pm

@ Laguna Niguel Family YMCA

Register by May 31st to save 20%.  Registration closes June 7th!